• 15:00
  • 11:00
  • Matterstrasse 23 3920 Zermatt

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  • Restaurant
  • Pets allowed
  • Room service
  • Bar
  • Tennis Court
  • Golf course (within 3 km)
  • Terrace
  • Non-smoking rooms
  • babysitting/child services
  • Laundry
  • Facilities for disabled guests
  • Skiing
  • Family rooms
  • Ironing service
  • internet services
  • lift
  • Safety Deposit Box
  • Hiking
  • Packed lunches
  • Cycling
  • Tour desk
  • Heating
  • Fax/photocopying
  • Horse riding
  • Walking tours
  • Bike tours
  • Live sport events (broadcast)
  • Archery
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • use of cleaning chemicals that are effective against coronavirus
  • linens
  • towels and laundry washed in accordance with local authority guidelines
  • Luggage storage
  • wifi
  • Mini golf
  • Ski storage
  • Allergy-free room
  • Free WiFi
  • Non-smoking throughout
  • Snack Bar
  • Sun terrace
  • concierge service
  • shuttle service (additional charge)
  • ski equipment hire on site
  • Ski pass vendor
  • Special diet menus (on request)
  • water sport facilities on site
  • Lockers
  • shared lounge/TV area
  • Daily housekeeping
  • grocery deliveries
  • wifi available in all areas
  • Baby safety gates
  • Kid meals
  • Wheelchair accessible
  • Wine/champagne
  • Pet basket
  • Pet bowls
  • coffee house on site
  • Outdoor furniture
  • Personal trainer
  • Shuttle service
  • guest accommodation is disinfected between stays
  • physical distancing in dining areas
  • food can be delivered to guest accommodation
  • staff follow all safety protocols as directed by local authorities
  • hand sanitizer in guest accommodation and key areas
  • first aid kit available
  • cashless payment available
  • physical distancing rules followed
  • invoice provided
  • guests have the option to cancel any cleaning services for their accommodation during their stay
  • breakfast takeaway containers
  • face masks for guests available

This brand new renovated hotel in the centre of Zermatt is just a 5-minute walk from Zermatt Train Station and across the road of the valley station of the Sunnegga Express. It offers free WiFi. All rooms at Hotel Mama feature an LCD TV and a private bathroom. The Matterhorn Express Cable Car and the Gornergrat Monte Rosa train can be reached easily by the electric bus. The stop is located directly in front of Hotel Mama. Please inform Hotel ZERMAMA Zermatt in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. This property is located in a busy area and guests may experience noise. Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. Please note that when booking more than 3 rooms, different policies and additional supplements may apply.