1) Download and activate Aarogya Setu app on your phone for all travelers above 14 years of age
2) Travelers to certify your health status through Aarogya Setu app or self-declaration form and go through temperature screening at airport
3) Complete your web check-in before arriving at the airport
4) Report to the airport at least 2 hours prior to your flight departure
5) Face masks are compulsory at the airport and during the entire journey in flights. Carry your own face mask
6) RT-PCR Tests or any other Criteria should be checked & fullfilled before flight as per the destination State/Country Rules
Q) What are the new rules for travel advisory with Trujet Airlines?
A) Trujet Airlines & FTD Travel advises travellers to check the respective web-sites of state-governments where they are travelling to, for any travel-related advisory that may have been issued by them and get the appropriate RAT, NAT, RT-PCR etc tests done(if required)
Q) Does Trujet refund flight tickets money?
A) Trujet processes Full refund without any penalty on all domestic flights cancelled by the airlines within 4 to 6 weeks from the travel date
Q) What is required to do Web Checkin for a Trujet Flight?
A) First of all make sure you have a Confirmed Air Ticket with a valid PNR/Ticket Number and the payment status is Approved / Confirmed.
Q) How to do Trujet Flight Web Checkin?
A) Visit the Trujet Airlines website and click on the web checkin button or simply do it here - Trujet Web Checkin:
Q) What information is required to do Web Checkin of a Trujet Flight?
A) Airlines PNR and Last Name OR Ticket Number and Last Name
Q) How do I get my Trujet Boarding Pass?
A) Once you have successfully completed your Trujet Web Checkin, Airlines website will allow you to Print, Download or Email the Boarding Pass to you.
Q) Can everyone do Trujet Web Checkin?
A) Web Checkin is not allowed for special tickets like Group Fares Booking, Unaccompanied Minors, Passengers travelling with Infants, Passengers on discounted fares & Passengers who needs special assistance.
Q) What is the baggage weight limit for Trujet for domestic routes including cabin baggage?
A) All domestic airlines in India allows a standard 15 kg baggage except Air India which allows 25 kg in Economy. One piece of baggage (which can weigh up to 7 kg) is allowed as the cabin baggage
Q) What is the baggage limit for Trujet Airlines for international routes including cabin baggage?
A) Luggage allowance for purchase on Trujet international flights depends upon the destination and class of travel. It could range from 20 kg to 40 kg. One piece of baggage weighing up to 7 kg is allowed in the cabin
Q) What things are allowed in hand luggage of Trujet Flight?
A) A list of items acceptable in your hand luggage includes a small bag containing a laptop, a rug or blanket, an overcoat or wrap of any form, a ladies handbag, a camera or a pair of binoculars, an infant’s feed for consumption during flight, some books for the flight, a walking stick, an umbrella, a collapsible wheelchair or a pair of crutches or braces, transparent container carrying 100 ml liquid, re-sealable plastic bag of 1 litre and gift items from duty free
Q) Can I buy Meals & Beverages?
A) Meals & Beverages can be bought during buying your flight ticket or while completing the Web Check. You will get an option to book your Meals, Snacks & Beverages at a discounted price upto 50%. These will be served by your steward / air hostess, hot or cold appropriately during your journey.
Q) Can I Select my Seat?
A) Yes, during the Web Check in process, you can choose Window, Aisle or Middle Seat. You can also choose special seats like around the Exit Gate with extra leg space - ofcourse for a Premium Price. You will get ample choice to choose from based on the availability of the seat. Some of the seats are free, however the good ones are mostly paid.
Q) Do I need to book a separate seat for an infant on-board in Trujet flight?
A) No, Extra seat is not required for an infant. The infant needs to be placed on the adult’s lap during the entire journey
Q) Does Trujet Airlines offer special assistance to a passenger with special needs?
A) Yes, Passengers with special needs get special assistance in Trujet flight according to their needs like from checkin counter to the gate or ot the seat in the aircraft, if the customer would like this service. Most of the times it is a free complimentary service
Q) Should I buy Extra Baggage during Web Check in or at the Airport?
A) Most of the airlines including Trujet provide 20% off on the Extra Baggage charges, if you pre book them on the airlines website during web check-in or atleast a day in advance or simply during the flight booking
Q) How can I recover my lost baggage?
A) Almost all carriers including Trujet provide the facility to register the complaint along with address proof, identity proof and proof of travel (Boarding Pass). The passenger has to provide details of the lost item/bag and it's content. Airlines generally are able to trace the missing baggage in few days, otherwise they compensate the traveller appropriately based on the weight of the bag
Q) How to correct my Contact Details wrongly put during Trujet Flight Booking?
A) During the Web Check in process or in Update Contact, you will get an option to provide your Email address and Mobile Number. You can put in the correct Travellers Details. You can also add your Emergency Contact Person Details here for any unforeseen incident.
Q) Does Trujet issue a travel certificate?
A) Yes, Trujet can issue a travel certificate. You only need to fill the form online and pay a nominal fees. Travel certificate is sent to your registered email in a day or two
Q) Can I buy some Gift or Souvenirs?
A) Missed to buy a Gift for your loved ones, Don't worry Trujet Fly & Shop got you covered. You buy limited edition Watches, Imitation Jewellery, Souvenirs, Pens, Perfumes, Soft Toys, Miniature Aircrafts, Chocolates, Luggage’s, Trolleys, Bag packs, Ladies Purses, Gents Wallets, Electronics like Power Bank, Head Phones, Universal Chargers etc. Go ahead and Pamper yourself...
Turbo Megha Airways Pvt Ltd, promoters of TrueJet based out of Hyderabad. Started on July 2015, covering 20 Sectors in India as of now with five ATR 72 Aircraft and will add another 2 aircrafts soon. It is committed to offer low-fare flights to customers in different parts of the country. Trujet has kind of monopolies in the most of the sectors that it serves with affordable fares.
Airlines is Covering Few Major Cities in Southern and Western India as of now
Hyderabad, Bangalore, Chennai, Mumbai, Titupati, Nashik, Goa, Aurangabad, Nanded, Vijaywada, Rajmundry, Cuddapah, Mysore, Bellary, Salem, Ahmedabad, Porbander, Indore, Kolhapur and Jaisalmer are Covered
Presently Trujet is not Flying International but only to select few domestic sectors
Baggage allowance given in Truejet is 15kg Check In with 7kg Hand Baggage
As a traveler, it is obligatory for you to conform to certain travel necessities for all local and international flights. For example, Airline Ticket with PNR and Ticket Number, ID Proof for Domestic Travel & Passport for International Trips. Visas, Entry Permits and any health certificates if required.
